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Directive (EU) 2024/2831 of the European Parliament and of the Council of 23 October 2024 on improving working conditions in platform work (Text with EEA relevance)

The Directive 2024/2831 aims to improve working conditions and protect personal data in platform work across the EU. Here are the key aspects:The Directive establishes a framework for determining the correct employment status of platform workers and introduces a legal presumption of employment relationship when certain control indicators are present. The digital platform must prove that no employment relationship exists if it wants to rebut this presumption.The act introduces strict rules on algorithmic management and automated decision-making systems used by digital labor platforms, including:

  • Limitations on processing personal data through automated monitoring
  • Requirements for transparency about automated systems
  • Mandatory human oversight of automated systems
  • Rights to human review of significant automated decisions
  • Protection of platform workers’ health and safety

The Directive also establishes new transparency obligations for platforms regarding:

  • Declaration of platform work to authorities
  • Providing information about number of workers and working conditions
  • Access to evidence and communication channels for workers
  • Protection against dismissal and adverse treatment

Member States must implement the Directive by December 2, 2026. The act applies to all digital labor platforms organizing work in the EU, regardless of their place of establishment. It sets minimum standards while allowing Member States to introduce more favorable provisions for platform workers.

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